This policy explains in plain language how 7wicket collects your personal information, why it is retained, and how it is kept secure. We have intentionally avoided complex legal terminology in favour of straightforward, clear communication.
At 7wicket, data protection isn't just about compliance — it's a commitment to our users.
TLS 1.3 encryption is active across the entire 7wicket platform. From login to payment, your data remains encrypted at every step — no one can intercept it in transit.
Your personal data is stored in encrypted databases. Our servers are housed in high-security data centers and undergo regular security audits.
Even within 7wicket, access to your data is restricted to a limited number of staff. Every access is logged, and viewing data without a valid reason is strictly prohibited.
7wicket never sells your personal data to advertisers or third parties. Your information is used solely to provide our services — nothing more.
7wicket's systems undergo regular penetration testing and third-party security audits. Any vulnerabilities identified are addressed immediately.
You have the right to view, correct, or delete your data at any time. Submit a request to support and 7wicket will act on it within 30 days.
Various types of data are naturally collected while you use your 7wicket account. These can be broadly grouped into three categories — what you provide directly, your usage data, and technical information.
What you provide directly:
Data Collected Automatically During Use:
7wicket never stores your password in plain text. Passwords are hashed (a one-way transformation), meaning no 7wicket employee can ever view your password.
7wicket doesn't collect data without a reason. Every piece of information has a specific purpose and is never used beyond that purpose.
7wicket never uses your data to market third-party products or services. Our marketing is strictly limited to 7wicket's own offerings.
Your data is not stored indefinitely at 7wicket. Different types of information are held for different periods — determined by legal requirements and operational necessity.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | For the duration of account activity + 5 years | Legal Obligations |
| Transaction History | 7 Years | Financial Regulatory Law |
| KYC Documents | 5 Years | AML Licensing Requirements |
| Game History | 3 Years | Dispute Resolution |
| Log Files | 1 Year | Security Monitoring |
| Marketing Preferences | Deleted immediately upon opt-out | User Rights |
Once the retention period expires, 7wicket automatically deletes or anonymizes your data. If any data needs to be kept longer due to legal obligations, you will be informed accordingly.
7wicket does not sell your data to third parties — that is an absolute policy. However, in certain specific circumstances, limited data may need to be shared:
When data is shared, only the minimum necessary information is disclosed. 7wicket strictly follows a data minimization policy.
Cookies are used across the 7wicket website and app. These are small text files stored on your browser or device. Without cookies, it wouldn't be possible to maintain login sessions, update live odds, or keep game sessions running.
Types of cookies used on 7wicket:
You can manage cookies at any time through your browser settings. However, disabling essential cookies will affect the core functionality of the site.
Regarding location data, 7wicket only determines an approximate country or city from your IP address — solely to prevent access from restricted regions. GPS or precise location data is never collected.
You have several important rights regarding your personal data at 7wicket. To exercise any of these rights, contact our support team directly.
You can request a full copy of all data 7wicket holds about you. It will be provided within 30 days of your request.
If any of your information is incorrect, you can request a correction. Contact details can be updated directly from your profile page.
After closing your account, you may request that your personal data be deleted. If any information must be retained due to legal obligations, you will be notified accordingly.
You can request that we stop using your data for specific purposes — such as opting out of marketing messages. This will take effect immediately.
You can receive your data in a machine-readable format (CSV or JSON). Contact support to request a transfer to another platform.
To exercise any of these rights, email us at support@7wicket.best or reach out via live chat. Once your identity is verified, we'll act on your request within 30 days.
7wicket is strictly for users aged 18 and above. We do not knowingly collect data from minors — this is one of the most strictly enforced provisions of our privacy policy.
Date of birth is verified at registration, and users under 18 cannot create an account. Age is verified again during the KYC process.
If you suspect that a minor's data has been collected by mistake, please notify us immediately at support@7wicket.best. After investigation, the data will be deleted and the account will be closed.
Parents can use parental control software to block access to 7wicket on their child's device. Contact support if you need help with this.
7wicket may update this privacy policy from time to time. Any changes will be announced on the website, and significant updates will be communicated via email or app notification. Continued use of the service after a policy change constitutes acceptance of the updated policy.
For any privacy-related questions, requests, or complaints:
Email: support@7wicket.best — use "Privacy Request" as the subject line. Or reach out directly via the website's live chat — Bangla support is available 24/7, seven days a week.
If a complaint cannot be resolved through support, you may escalate it to 7wicket's licensing authority. Licensing details can be found at the bottom of the website.
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